How we handle your personal information
Last updated: 7 November 2026
Syntu Technologies (Pty) Ltd ("Syntu", "we") respects your privacy. This notice explains what personal information we collect through this website and by email, why, and your rights under the Protection of Personal Information Act, 2013 (POPIA).
Who is responsible
Syntu Technologies (Pty) Ltd, registration number 2026/841793/07, 1 Claremont Avenue, Claremont, Cape Town, South Africa. Our Information Officer can be reached at privacy@syntu.ai.
What we collect
- Information you send us by email, such as your name, organisation, role, contact details and the content of your message.
- Basic technical information your browser shares with our web host when you visit, such as your IP address and browser type, which the host keeps in standard server logs.
This website does not use cookies, advertising trackers or third-party analytics. Our fonts are hosted on our own server, so loading this site does not send your details to font providers.
Why we use it
- To reply to you and to follow up on pilots, partnerships, investment or roles you have asked about.
- To keep this website secure and working.
We do not sell your personal information, and we do not use it for marketing unless you have asked to hear from us.
Who we share it with
Only the service providers who help us run Syntu, such as our email provider and web host, under agreements that require them to protect it. Some providers may process information outside South Africa; where they do, we use providers bound by protections that meet POPIA's requirements.
How long we keep it
Only as long as we need it for the reason you shared it, or as the law requires. You can ask us to delete it at any time.
Your rights
You may ask to see the personal information we hold about you, ask us to correct or delete it, or object to how we use it. Write to privacy@syntu.ai. If you are not satisfied with our response, you may complain to the Information Regulator of South Africa.